Studio policies

RAD Fit is a safe and welcoming environment for people from all walks of life. We do not

tolerate any hate speech, physical aggression or violence, bullying, and negative behaviors. We

reserve the right to cancel memberships and refuse service for any reason.

All sales are final, and cannot be refunded. We are unable to extend or freeze packages, except

in special circumstances and we ask that you email radfitstudios@gmail.com should you have

an extenuating circumstance.

Waitlists work! You  will automatically be added off the waitlist up to 1 hour prior to class.

You will receive an email confirmation, and if you wish to receive text message subscribe in the RAD app.  If you make it off the waitlist and do not show up for class you will be charged the $18 no show fee. If you decide you do not want to wait after a certain point please remove yourself from the waitlist.

1 Month unlimited memberships come with 1 guest pass.  3 Month unlimited memberships come with 3 guest passes.  These passes are not built into the price of your package, instead are a gift from the studio to you.  Guest passes can only be used during the duration of your current membership package.  Guests must be someone who has not been to RAD before or started an account with RAD.  Guests must take class with the membership holder, the member will sign them up in the app (there is a section you will see for a guest when you click reserve class).  Guests must sign a paper waiver at the front desk before entering the studio.  Members can only book up to two spots per class, meaning three month membership holders cannot use all three guest passes in one class.  Guest passes cannot roll over into a new membership package and there is no monetary refund if the pass is not used.  

All clients must complete the online participation waiver in order to participate in class. If you are unable to access the online waiver you may ask for one at the front desk. Any destination events will require a separate waiver. This is for the overall protection of our studio, instructors, and members. We welcome participants ages 16 and older, however will need a guardian signature on the waiver if you are under 18. We do welcome children depending on age and approval of owner and instructor, please contact us before signing up someone under 16 years of age.

There is a 4-hour cancellation window, meaning all cancelations must be made 4-hours prior to

class start time. If you do not cancel before the 4 hours your account will automatically be

charged a $8 Late Cancel/ $18 No Show Fee and you will receive an email receipt.  Doors are locked 5 minutes after class time starts, anyone who has not arrived by then is considered a NO SHOW and will recieve a $18 charge.  All accounts must have an active credit card on file.  

Please be mindful that when you late cancel or no show, as it takes away from other

participants and negatively impacts the studio. Classes will run with 2 or more participants, and

we reserve the right to cancel class at any time. Should class be canceled you will not be

charged. We understand that life happens, if something unexpected pops up please call the

studio at 401-816-4315 to avoid the charge. We appreciate everyone being responsible about

this policy, as it is what keeps the studio up and running.

Doors open 15 minutes prior to class start time. If it is your first class we ask that you arrive at

least 10 minutes before class for set up. Otherwise, please arrive 5-10 minutes before class and remember to check in with the front desk or instructor to be checked in. If you do not arrive on time and there are walk ins waiting in the lobby you risk loosing your spot for the other person.  Doors are locked 5 minutes after class time starts, anyone who has not arrived by then is considered a NO SHOW and will recieve a $18 charge.  Should you be arriving late be sure to call the front desk, otherwise you will not be let in.  Spots inside the studio are first come first serve. Should you have a special request please speak with the owner or instructor.

*There are no outside shoes allowed in the lobby. Please bring you gym shoes with you. We

offer socks, water, towels, hair ties, ear plugs, and more. Should you need anything please ask.

Cubbies are available inside the studio for your belongings.

Thank you for being kind, respectful, and most of all thank you for choosing RAD Fit as your

fitness home!